— I was worried about my math, but Mr. White gave me an A.
—_________________.
A. That’s an easy course.
B. Congratulations!
C. Mr. White is very good.
【答案】：B
— Do you mind if I record your lecture?
— _________________. Go ahead.
A. Never mind
B. No, you’d better not
C. Not at al
【答案】：C
—I’m terribly sorry that I’ve spilled some coffee on the table.
— _________________.
A. I don’t care
B. It doesn’t matter
C. Don’t be sorry
【答案】：B
He was always ______ in sharing his enormous knowledge.
A. generous
B. generation
C. generate
【答案】：请联系在线客服,或加微信好友
He is ________ this company.
A. in charge of
B. in the charge of
C. under the charge of
【答案】：请联系在线客服,或加微信好友
－How’s your mother doing?
—_____________________.
A. She is very well
B. She is very kind
C. She is doing shopping now
【答案】：请联系在线客服,或加微信好友
We think that Smith should be told about his ______ condition as soon as possible.
A. physic
B. physics
C. physical
【答案】：请联系在线客服,或加微信好友
―Whose textbook is this?
―It _______ John’s. It has his name on it.
A. can’t be
B. must be
C. might be
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Therearemoreantsthananyotherkindsoflandanimalsintheworld.Theyrangefrom0.1to1inchlongandareusuallyyellow,brown,red,orblack.Antsliveinsocietiesinwhichtheydependononeanother.Thesocietiesarenotallexactlythesamebecausethereareantsofverymanykinds.Butingeneral,eachkindhasantsofthreemaintypes:queens,males,andworkers.Theantshaveagoodmanyenemies.Theyincludebirds,bearsandanteatersofvariouskinds.Insomecasesotherantsaretheirworstenemies,asman’senemyisman.Insomepartsoftheworld,redantsmarchinlargearmiestoattackthehomesofblackants.Someofthemsucceedingettinginsideofthetunnelsofblackants,whoseentranceshavebeenblocked.Theytrytocarrytheblackantbabiesaway.Theblackantsdoalltheycantopreventthat.Theysendtheirbiggestsoldiersintoaction.Verymanyoftheredantssoldiersarekilledbutsomeescapewithbabiesbelongingtotheblackants.Theredantstakethebabieshomeandbringthemup.Theybecometheonlyworkersfortheredants.Antsasagrouparebeneficialtohumans.Theirtunnelsmixandsoftenthesoil,insomeplacesreplacingtheactivityofearthworms.Someofantsareharmfultohumans.Forexample,thefireant,whichhasapainfulbite,isaseriouspesttohumansanddomesticanimalsinmanypartsoftheworld.1.Whichkindofantsisnotregardedasthemaintypesofantsingeneral?A.Queenants.B.Soldierants.C.Workerants.2.Accordingtothepassage,whatdowelearnabouttheants’enemies?A.Theyareofmanykinds.B.Theyarebirdsandanteaters.C.Theyarethesameasman’senemies.3.Theredantsattacktheblackants’homebecause.A.blackantsarebettersoldiersB.redantsarestrongerthanblackantsC.theydon’thaveworkersoftheirown4.Accordingthepassage,whichofthefollowingstatementsisTRUE?A.Thenumberofantsisthemostintheworld.B.Eachantdependsuponitselfinthesociety.C.Antsareusefultohumanonsomeconditions.5.Themainpurposeofthepassageisto.A.explainsomeinformationaboutantsB.showthedifferencebetweenredantsandblackantsC.convincepeoplethatantsasagroupisbeneficialinsect
【答案】：请联系在线客服,或加微信好友
—Would you like to go to the concert with us?
— _________________, but I’ve promised to help Jim with his Chinese. Thank you all the same.
A. I hate concerts
B. I’ll go with you
C. I wish I could
【答案】：请联系在线客服,或加微信好友
His action is always ______ with his words．
A. constant
B. continuous
C. consistent
【答案】：请联系在线客服,或加微信好友
More than 30 people ______ the position.
A. applied for
B. applied to
C. applied in
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Thehousesweliveinarevery.Theykeepusfrombeingcoldinthewinterandhotinthesummer.Inthewintertheykeepoutofthesnow.Theyalsokeepoutthewind.Evenifitisblowingoutside,weareniceandwarminside.Inthesummerhouseskeepthehotsunfromus.Whenitrains,theykeepusfromgettingwet.Housesarealsoplaceswefeelsafe.Peoplecan’tgetatusorourthings.Housesgiveusaplacetobetogetherwithourfamiliesandfriends.Mothersandfatherstheirchildrenthere.Thechildrenplaythere.Thefamilyeatandsleepunderthesameroof.Housesaredifferentinmanyways.Theyaremadeofdifferentthings.Somehousesaremadeofwood.Somearemadeofstones.Sometimesmorethanonethingisusedtomakeahouse.Housescomeindifferent.Somehouseshaveonlyoneroom.Somehouseshavemorethanoneroom.Bigbuildingsfoundincitieshaveagreatmanyrooms.Theyholdmanyfamilies.Theroomsinwhicheachfamilylivesarecalledanapartment.Housesaredifferentinthewaystheyare.Housesintropiccountriescanbelightlybuilt.Inplaceswhereitrainsmuchofthetime,housesmustkeepoutthewater.takecare(“注意”，“当心”，“留心”)
【答案】：请联系在线客服,或加微信好友
One day, our dreams will ____________ reality.
A. turn out
B. turn into
C. turn away
【答案】：请联系在线客服,或加微信好友
He says what he thinks and does what he wants to do, ________ other people’s feelings.
A. according to
B. regardless of
C. because of
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Thankyousomuchforyourgeneroushospitality.A.真的非常感谢您的帮助。B.非常喜欢这里宜人的环境。C.非常感谢您的盛情款待。2.Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.A.一个真实的朋友就是能伸出他的手触碰你心灵的人。B.一个真实的朋友就是能伸出他的手理解你心灵的人。C.真正的朋友是一个可以援手帮助并感动你心扉的人。3.Idon’tknowwhyheislate,hemighthavehadanaccident.A.我不知道他为何迟到，可能遇上了事故。B.我不知道他为何没有迟到，很有可能遇上了事故。C.我不知道他为何迟到，一定是遇上了事故。4.Theyarewillingtounderstandtheirpartner’spositionfirstbeforetryingtogetunderstood.A.在得到合作对方理解后，他们才愿意理解合作伙伴的立场。B.在得到合作对方理解前，他们愿意先理解合作伙伴的立场。C.他们愿意去了解对方的立场但必须先想明白。5.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.A.你对面试越熟悉，在面试过程中你的焦虑就会越少。B.面试中熟人多，面试过程中你焦虑也会少。C.你熟悉面试多一点，面试中的麻烦就会少一点。
【答案】：请联系在线客服,或加微信好友
The enemy has strengthened their ______ position.
A. protective
B. defensive
C. offensive
【答案】：请联系在线客服,或加微信好友
—Can you go skating with us this afternoon?
—Sorry, I can’t. I ________ take care of my little sister at home.
A. could
B. may
C. have to
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。GoodCommunicationSkills-KeytoAnySuccessGoodcommunicationskillsarethekeytosuccessinlife,workandrelationships.Withouteffectivecommunication,amessagecanturnintoerror,misunderstanding,frustration,orevendisasterbybeingmisinterpretedorpoorlydelivered.Thestepsforgoodcommunicationskills:1.Knowwhattosay.Understandclearlythepurposeandintentofyourmessage.2.Knowhowtosay.Beginbymakingeyecontact,whichshowsconfidence.Thenpayattentiontoyourbodylanguage.3.Listen.Afteryou’vefinishedtalking,youshouldstop,listen,andlookforfeedbackandcluesofcomprehension.4.Reachunderstanding.Tocommunicatewellistounderstandandbeunderstood.MoreTipsforDevelopingGoodCommunicationSkills:1.Thebetteryouareabletoexpressyourself,thebetteryourabilitytocommunicate.2.Practiceyourlisteningskills.Beconsiderateofotherspeakersbywaitinguntiltheyaredonebeforestatingyourviews.3.Learntounderstandandappreciatedifferentviewsbybeingopen-minded.Itwillinturn,gainyoumorecooperationandunderstanding.4.Avoidtryingtocommunicatewheninanemotionalstate.Taketimetoconsideryourpositionthroughbeforespeaking.Whenyoutakethetimetodevelopgoodcommunicationskills,itmeansyouopenyourselfuptobetterrelationships,morecareeropportunities,andincreasedself-confidence.Moreover,youreachhigherlevelsofmutualunderstandingandcooperationwhilesuccessfullyattainingyourgoals.1.Amessagemustbeunderstood,interpretedordeliveredcorrectlywithcommunication.2.Whenyoutalkwithothersyoucanpaylittleattentiontoyourbodylanguage.3.Thebetteryouareabletounderstandothers,thebetteryourabilitytocommunicate.4.Beforestatingyouropinions,you’dbetterletthespeakerfinishhisorhertalkingfirst.5.Don’targueordebatewithothersifyoufeelangryordispleased.
【答案】：请联系在线客服,或加微信好友
—
— My name is Helen, and I was born in 1980. My major was electrical engineering.
A. Tell me your name, please.
B. Tell me a little bit about yourself, please.
C. Tell me how old you are, please.
【答案】：请联系在线客服,或加微信好友
—What starting salary do you expect?
—
A. I’d like to start on Monday next week.
B. I expect to get a salary increase.
C. I’d like to start at ￥5000 a month.
【答案】：请联系在线客服,或加微信好友
—May I ask you why you left the former company？
—
A. Because I’m very co-operative and have good teamwork spirit.
B. Because I want to change my working environment and seek new challenges.
C. Because I have worked for two years with an American Company.
【答案】：请联系在线客服,或加微信好友
Hiring the right employee ________ you ________ a thousand times over in high employee morale.
A. pays…off
B. take…off
C. pays…back
【答案】：请联系在线客服,或加微信好友
________ a company really wants is a candidate ________ has the right skills.
A. What…that
B. That…what
C. That…that
【答案】：请联系在线客服,或加微信好友
— ？
— I have worked for IBM for 3 years.
A. Do you like your work in IBM?
B. What is your working experience?
C. Why do you decide to leave IBM?
【答案】：请联系在线客服,或加微信好友
We should take the degree ________ account when we recruit a new secretary.
A. with
B. into
C. of
【答案】：请联系在线客服,或加微信好友
You also should send a resume ________ the employer know more information about you.
A. let
B. letting
C. to let
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Hiringtherightemployeeisachallengingprocessforacompany.Abadhirenotjustwastesyourtimeandmoney,butalsoimpactstheteamspiritandcompanymorale.Agoodhire,however,paysyoubackinemployeeproductivity,successfulemploymentrelationship,andbusinesscultureenhancement.Herearecertainrulesthatyoucanusetoselecttherightemployee.Designaneffectiveadvertisement.Aclearlytargetedadattractsqualifiedcandidatesanddiscouragesothers.Youcanmakeyouradmoreeffectivewithapreciseandspecificjobdescription.Asktherightjobinterviewquestions.Thepurposeoftheinterviewistofindoutifthecandidateisastrongfittoyourbusiness.Byusingasequenceofparticularlydesignedquestions,youareabletogetatruepictureofyourpotentialemployee.Checkbackgroundsandreferences.Backgroundcheckinghelpsyoureducerisksandimprovetheoverallqualityofhire.Youneedtoverifythatallthepresented,credentials,skills,andexperienceareactuallypossessedbyyourcandidate.1.Hiringthewrongemployeeisexpensive,costlytoacompany,andtimeconsuming.2.Acompanyhastospendalotofmoneyhiringarightemployee.3.Anadvertisementwithacleartargetwillmakeallcandidateslosecourage.4.Welldesignedinterviewquestionscanhelpyouknowmoreaboutthecandidates.5.Workexperienceisoneoftheprimarythingsforanemployertoverifyinbackgroundchecking.
【答案】：请联系在线客服,或加微信好友
— Hi, Helen, I’ll have an interview tomorrow. I’m afraid I can’t make it.
—
A. Sure, you can. Take it easy.
B. I’m sorry to hear that.
C. That’s all right.
【答案】：请联系在线客服,或加微信好友
You can try these methods to keep your interview anxiety ________ control.
A. under
B. on
C. with
【答案】：请联系在线客服,或加微信好友
The candidate should dress in a manner that is appropriate to the position ________ he is applying.
A. for which
B. which
C. that
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Theoldsaying“practicemakesperfect”appliestointerviewingtoo.Conductpracticeinterviewswithafriendorfamilymember,andaskfortheirfeedback.Youcanalsorecordorvideotapeyourresponsesyoucanreviewyouranswersandcheckyourbodylanguage.Prepareanswerstocommonlyinterviewquestions.Doingsowillhelpyouanalyzeyourbackgroundandqualificationsfortheposition.Alsopreparealistofquestionsyouwanttoasktheinterviewer.Remember,youaren’ttryingtogetthejob-youarealsointerviewingtheemployertoassessthiscompanyandthepositionareagoodfitforyou.Themoreyoupractice,themoreself-assuredyouwillfeelwalkingintotheinterview.Youranswerswillfeelnatural,andinterviewerswillbeimpressedbyyour.
【答案】：请联系在线客服,或加微信好友
I’m writing to ________ a position as a computer engineer in your company.
A. thank for
B. wait for
C. apply for
【答案】：请联系在线客服,或加微信好友
These tips may help you avoid ________ bad employees for your company.
A. to hire
B. hiring
C. hire
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Stressaroundinterviewsisofteninfluencedbyourassumptionswemaketoourselvesabouttheprocess.Counteringanxiety-provokingthoughtscanhelptolowerlevelsofanxiety.“Ijustmessedupthatanswer,andthere’snohope.”Onepooranswernormallydoesnotknockacandidateoutofconsideration.Aninterviewislikeatest,gettingan85or90mightbegoodenoughtogetthejob.Visualizingsuccesscanimproveperformanceandhelpeaseanxiety.Alwaystryimaginingpositiveinteractionswithyourinterviewer,particularlyinthehoursjustbeforeyourinterview.Tosomeextent,relaxationtechniques,suchasprogressivemusclerelaxationorbreathingexercises,canmanageanxiety.Ifyouranxietyaroundinterviewisexcessive,youmightconsiderseeingadoctortodevelopeffectivecountermeasures.1.Whatofteninfluencesthestressaroundinterviewsaccordingtothepassage?A.InterviewprocessB.Anxiety-provokingthoughtsC.Interviewers’assumptions2.Doesonepooranswerinaninterviewinfluenceacandidatetogetajob?A.Yes.B.No.C.Notgiven.3.Canimaginingsuccesshelpacandidatetolowerlevelsofanxiety?A.Yes.B.No.C.Notgiven.4.Howcanwereduceourstressaroundinterviews?A.BreathedeeplyB.MeetfriendsC.Haveabigmeal5.Whenshouldwegotoseeadoctoraccordingtheauthor?A.Whenweloseconfidenceinaninterview.B.Whenwefindeffectivemeasuresagainstanxietyroundinterview.C.Whenwehavetoomuchstressaroundinterview.
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Theoldsaying“practicemakesperfect”appliestointerviewingtoo.A．古话“曲不离口”也适用于招聘。B．古话“熟能生巧”对面试准备也是适用的。C．在申请面试资格时我们常常用到古话“熟能生巧”。2.Abadhirenotjustwastesyourtimeandmoney,butalsoimpactstheteamspiritandcompanymorale.A．坏雇员不只是会浪费你的时间和金钱，但是也影响队伍的精神和公司风气。B．招聘到不合格的员工即浪费时间和金钱，而且还会影响整个团队精神和公司士气。C．浪费时间和金钱的招聘是不合格的，而且对公司团队精神和士气也会影响。3.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.A．你对面试越熟悉，在面试过程中你的焦虑就会越少。B．面试中熟人多，面试过程中你焦虑也会少。C．你熟悉面试多一点，面试中的麻烦就会少一点。4.Stressaroundinterviewsisofteninfluencedbyourassumptionswemaketoourselvesabouttheprocess.A．来自面试的压力会影响我们对面试过程的推测。B．揣测会影响面试压力，我们只要关注过程。C．我们自己对面试过程的揣测往往会影响面试压力。5.Wecan’tpossiblygettheworkdonebyOctober.A.十月份前我们不可能做完这项工作。B.十月份前我们不可能做这项工作。C.十月份后我们不可能做完这项工作。
【答案】：请联系在线客服,或加微信好友
Hiring a good employ may cost much money and time, _______, it can win much more for the company in future.
A. what’s more
B. at last
C. however
【答案】：请联系在线客服,或加微信好友
You must ________ the annual certification of employment online within 15 days.
A. submit
B. omit
C. commit
【答案】：请联系在线客服,或加微信好友
—______________________
—It might be a good idea to read some simplified books first.
A. Have the books been sold out?
B. What is about this one?
C. What books would you recommend?
【答案】：请联系在线客服,或加微信好友
—Should I leave earlier tomorrow morning?
—______________________
A. Yes, it’s better to leave earlier to avoid the morning traffic.
B. Yes, you will.
C. No，you shouldn’t.
【答案】：请联系在线客服,或加微信好友
Does his absence to your work?
A. make a difference
B. take all the credit
C. bring about
【答案】：请联系在线客服,或加微信好友
The training is _____positive results on the job they are presently _____.
A. brought about, doing
B. bringing about, doing
C. bringing about, done
【答案】：请联系在线客服,或加微信好友
—Any suggestions for the project?
—______________________
A. I need your advice on it.
B. I advise you to put more hands in this project.
C. Thanks for your suggestions.
【答案】：请联系在线客服,或加微信好友
—______________________
—Everything is going smoothly.
A. Is everything terrible?
B. What do you think of everything?
C. How is everything going?
【答案】：请联系在线客服,或加微信好友
Write the telephone number down you forget.
A. on case
B. in case
C. under case
【答案】：请联系在线客服,或加微信好友
According to theirfeedback sheets, the participants are all _____with the training.
A. satisfied
B. satisfying
C. satisfactory
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Bythefollowingweek,whenhe’sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.A.直到跟着的那个星期，他一个人的时候，他感到对于自己需要做什么以及如何开始做非常清楚。B.到第二个星期，他一个人的时候，他感到对于自己需要做什么以及如何开始做有了一个很好的主意。C.到第二个星期，当他独立工作的时候，他感到对于自己需要做什么以及如何开始做非常清楚。2.Wecan’tpossiblygettheworkdonebyOctober.A.十月份前我们不可能做完这项工作。B.十月份前我们不可能做这项工作。C.十月份后我们不可能做完这项工作。3.Whenyoustartajob,youmuststicktoit.A.一旦你开始了一件工作，你就得持之以恒。B.一旦你开始了一件工作，他就得紧跟着它。C.当你开始一件工作的时候，他就得认真做。4.Willyoubeinvolvedinopeningthenewoffice?A.你会加入新办公室吗？B.你会参与开设新办公室的工作吗？C.你会被卷入到新办公室的工作中吗？5.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.A.他们对公司的成立资金都有不同意见。B.他们对庆祝公司成立的方案有异议。C.他们为了庆祝公司成立的方案而争吵。
【答案】：请联系在线客服,或加微信好友
Anyone who has worked here for over three years is for sick pay.
A. veteran
B. eligible
C. similar
【答案】：请联系在线客服,或加微信好友
Participants have _____the Productivity Analysis Worksheet.
A. completing
B. been completed
C. completed
【答案】：请联系在线客服,或加微信好友
We need to carry out a proper of the new system.
A. specialist
B. tuition
C. evaluation
【答案】：请联系在线客服,或加微信好友
American young people would rather ______ advice from strangers.
A. get
B. getting
C. got
【答案】：请联系在线客服,或加微信好友
How many players does a baseball team？
A. consist of
B. be responsible for
C. set out
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。PPHCandGooseneckaretwoorganizationsthatdosimilarcommunitywork.Eachhashiredanewstaffmembertomakecontactwithandprovideservicestonewparents.ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistypeofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducinghertocolleagues,thedirectorgivesheratownmapandalistofthenamesofthefamiliesshewillberesponsiblefor,andwishesherluck.Afterlunch,Elainesetsouttocontactthefamilies,worriedaboutwhatshe’lldoorsaywhenshemeetsthem.MarkhasadegreesimilartoElaine’s,andhasjustbeenhiredbyGooseneck.Onhisfirstday,helearnsthathisjobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamilyvisitswithexperiencedstaffmembers,anddiscusseswiththemwhattheydidandwhy.Herole-playssomesituationswithotherstaffmembers,andgetssomedirectinstructionfromthem.Bythefollowingweek,whenhe’sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.Andheknowsthathistrainingwillcontinue.Whichsituationwouldyouratherbein,beingthrownintothethickofthingswithnotrainingorbeingtrainedtopreparefortheworkyou’regoingtodo?1.WhatarePPHCandGooseneck?A.Theyaretwocompaniesthatdosimilarbusiness.B.Theyaretwoorganizationsthatdodifferentcommunitywork.C.Theyaretwoorganizationsthatdosimilarcommunitywork.2.WhichdegreedoesElainehave?A.Psychologydegree.B.Physiologydegree.C.Sociologydegree.3.WhichofthefollowingstatementsisTRUEaccordingtothepassage?A.Elainehasdonethistypeofcommunityworksoherorganizationdoesn’tprovidestafftraining.B.Markhasaclearideaofhisjobafterthetraining.C.Markknowshistrainingcomestoanend.4.HowisMarktrainedtobepreparedforhiswork?A.Markspendstwodaysonfamilyvisitswithexperiencedstaffmembersanddiscusswiththem.B.Markrole-playssomesituationswithotherstaffmembersandgetssomedirectinstructionfromthem.C.BothAandB.5.Whatisthemainideaofthepassage?A.Theimportanceoftraining.B.Differenttrainingways.C.Elaine’sandMark’sworkexperience.
【答案】：请联系在线客服,或加微信好友
—______________________
—In total, it should be about 15,000 RMB for the three-daytraining.
A. How much have you budgeted for the training?
B. How long will the training last?
C. How much has the training cost?
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Crosstrainingistraininganemployeetodoadifferentpartoftheorganization’swork.TrainingworkerAtodothetaskthatworkerBdoesandtrainingBtodoA’staskiscrosstraining.Crosstrainingisgoodformanagersbecauseitprovidesmoreflexibilityinmanagingtheworkforcetogetthejobdone.Ontheotherhand,crosstraininghassomebenefitsfortheemployeesaswell.Itletsthemlearnnewskills,makesthemmorevaluable,keepsthemstimulatedandreducesworkerboredom.Crosstrainingcanbeusedinalmostanypositioninalmostanyindustry.Icrosstrainedsomeofmydesignengineerstogoonfieldinstallationtripsandgetfirsthandknowledgeofhowtheirdesignsworked,ordidn’twork,inthefield.Cashierscanbetrainedtostockshelvesandstockerstrainedtocashier.Thisallowsyoutoquicklyopenadditionalregistersifthecustomerqueuegetstoolong.Asyoupreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsandtheemployeebenefits.Carefullyselecttheemployeestobecrosstrained.Somepeopleliketolearnnewthings.Somearemorecomfortablestickingtowhattheyknow.Don’tdecidewhichemployeesarereadyforachangebasedontheirageorperformance.1.Crosstrainingistraininganemployeetodoadifferentjobinadifferentcompany.2.Crosstrainingisbeneficialnotonlyformanagersbutalsoforemployees.3.Crosstrainingcanapplytoalmostanypositionandalmostanyindustry.4.Notallemployeesaresuitabletobecrosstrained.5.Youcandecidewhichemployeestobecrosstrainedaccordingtotheirage.
【答案】：请联系在线客服,或加微信好友
______ you prepare cross training plans, you need to consider both the company benefits and the employee benefits.
A. Although
B. Even if
C. As
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Wanttokeepyourstaffmotivatedaboutlearningnewconcepts?Thequalityandvarietyoftheemployeetrainingyouprovidearekeysformotivation.Reasonstoemployeetrainingaremany,fromnew-hireoperationaltrainingtointroducinganewconcepttoaworkgrouptoinstallinganewcomputersystem.yourreasonforconductinganemployeetrainingsession,it’scriticaltodeveloptheemployeetrainingwithintheframeworkofacomprehensive,ongoingandconsistentprogram.Thisemployeetrainingprogramisessentialtokeepyourstaffmotivatedaboutlearningnewconceptsandkeepyourdepartmentprofitable.Acompleteemployeetrainingprogramincludesaformalnewhiretrainingprogramwithanoverviewofthejobexpectationsandperformanceskillstoperformjobfunctions.Anewhiretrainingprogramprovidesafundamentalunderstandingofthepositionandhowthepositionfitswithintheorganizationalstructure.Anotheraspectofacomprehensiveemployeetrainingprogramiscontinuingeducation.Thisisanimportantfunctioninordertokeepallstaffmemberscurrentaboutpolicies,procedures,andthetechnology.
【答案】：请联系在线客服,或加微信好友
— Your plan is perfect and I believe that it will be a great success .
— ________________
A. Yes, it is.
B. Thank you very much.
C. I don’t think so.
【答案】：请联系在线客服,或加微信好友
— How do you think of the theme of our event?
— ________________
A. It’s pretty good.
B. I feel so sorry about that.
C. I’d like to have some tea.
【答案】：请联系在线客服,或加微信好友
— What kind of event are you going to plan?
—
A. I am a student.
B. A birthday party for my brother.
C. I really love it.
【答案】：请联系在线客服,或加微信好友
Your long-term success in event planning will be based the experience you had.
A. to
B. on
C. of
【答案】：请联系在线客服,或加微信好友
They have disagreement __the plan of celebrating the founding of the community.
A. on
B. in
C. /
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Successfuleventsdon’tjusthappen-they’retheresultof.Thetheevent,thebiggertheplan.JustbecauseChristianeventsareusuallyrunbyvolunteersdoesn’tmeanyoucangetawaywithlessplanning.Themoreeffortyouputinbeforehand,themoresuccessfulyoureventwillbe.Herearethekeyissuesyouneedtothinkaboutwhenplanningyourevent.1.Chooseaneventpeoplewanttocometo.Youdon’twantpeoplecomingtoyoureventjustbecausethey’resupportingtheirchurch.Youwantthemtocomebecausetheywanttobethere,becausetheeventissocompellingtheycan’taffordtoit.it’saconcertorteachingevent,avisitingspeakeroradramaproduction,makesurethecontentwillthepeopleyouexpecttobethere……………
【答案】：请联系在线客服,或加微信好友
— Let’s make plan first for our events, shall we?.
— ________________
A. Yes, we do.
B. OK, let’s do it.
C. I’d like to.
【答案】：请联系在线客服,或加微信好友
— ?
— It will be held on the 3rd floor of Shakiraton Hotel.
A. When will you give a speech
B. Do your speech still go on
C. What is the address of your speech
【答案】：请联系在线客服,或加微信好友
Are you familiar ______the saying, “it’s not what you know, but who you know”? In event planning, networking is key!
A. with
B. to
C. in
【答案】：请联系在线客服,或加微信好友
______ the feedback is very helpful for planning future meetings and events.
A. Get
B. Getting
C. To get
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Successfulandmemorableeventsdon’tjusthappen.Organizingandholdinganeventtakesplanning.Whetherit’sananniversary,asportingeventoraretirementparty,andnomatterhowmuchtimeyouhave,yourevent’ssuccessisinthedetails.Therearesomesuggestionsforyoutoholdasuccessfulevent.Decideuponyourtargetaudience.Thefirstthingisyoushouldknowwhoyourtargetaudienceis.Fromthisalltheotherdecisionswillfallintoplaceintermsofformat,content,prices,locationetc.Makealistofdetails.Whenyouholdanevent,youneedtoconsidereverything,fromprogramcontent,lighting,foodserving,transportationtoparkingandsafety.Makingalistwillensureyoudon’toverlookthings.Haveaclearpurpose.Whenyouplananevent,youshouldclearlydefine.itspurpose,becausethefollowingdecisionshouldsupportit.Donotclash.Checkthecalendar.Don’tclashwithholidaysorpopularvacationtimes.Knowyourlimitations.Youshouldbeawareofyourweaknesssuchasbudgetortime.Ifyoudecidetoholdaneventinaweek’stime,planforamorefamiliaraffair.Ifit’sabigevent,prepareseveralmonthsahead.Ifthebudgetissmall,youmayhavetoalotofdo-it-yourselfwork.1.WhichofthefollowingstatementisNOTtrueaccordingtothepassage?A.Toknowyourtargetaudiencefirsthelpsyouplanyoureventbetter.B.Tocheckthecalendarcarefullywillavoidtimeconflict.C.Knowthelimitationmeansyoushouldknowtheaudience’slimitation.2.Whichisnotthefactorofholdingasuccessfulevent?A.AclearpurposeB.AlistofdetailsC.Ainvitation3.Accordingtothepassage,whatisthekeyfactortomakeyoureventsuccessful?A.Leadership.B.Details.C.Plentyofplanningtime.4.Whatisthebesttitleforthispassage?A.Details-thekeytothesuccessofanevent.B.Successfulandmemorableeventsdon’tjusthappen.C.Howtoplansuccessfulevents.5.Whatisthepurposeofmakinglistofdetails?A.MakesurenotoverlookthingsB.TofollowdecisionsC.Tohaveaclearpurpose
【答案】：请联系在线客服,或加微信好友
He keeps on his focus on money.
A. make
B. made
C. making
【答案】：请联系在线客服,或加微信好友
This involves ______ the high-level reasoning behind your intentions for the event.
A. identify
B. identified
C. identifying
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Whetherit’sananniversary,asportingeventoraretirementparty,andnomatterhowmuchtimeyouhave,yourevent’ssuccessisinthedetail.A．不论是周年庆典、体育赛事或者退休会，也不论你有多少时间，你的活动的成功在于细节。B．不论是周年庆典、体育赛事或者退休会，也不论你有多少时间，你的活动都必须十分详细。C．不管是周年庆典、体育赛事或者退休会，还是已付出都少时间，你所组织的活动都要很详细。2.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.A．他们对公司的成立资金都有不同意见。B．他们对庆祝公司成立的方案有异议。C．他们为了庆祝公司成立的方案而争吵。3.Youwantallattendeesleavingyoureventtorememberthiskeymessagethatyou’vespentalongtimereinforcing.A．你希望所有的参加者离场后都会记得你曾经花了很长时间来强调的这个关键的信息。B．你希望所有的人离开后都会记得你所传达的主要信息和要义，而那些正式你长时间不断加强和提高的。C．你想要每个人在参加活动时都记得你花了很久强调的关键的信息。4.Thisinvolvesidentifyingthehigh-levelreasoningbehindyourintentionsfortheevent.A．这也包含了此次活动的主要目的和意义。B．这些都是用来识别此次活动与其他不同活动的主要的区别。C．这就包括了弄明白你举办次活动目的背后的高层次的推理。5.Ithinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.A．我认为我们更需要为学生们创造更多的工作机会。B．我认为我们将来要给学生们更多机会。C．我认为我们已经给了学生们更多的工作机会。
【答案】：请联系在线客服,或加微信好友
The success of our event is____ to the sponsor.
A. related
B. based
C. intended
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。UseThese5(of10)TipstoStartYourEventPlanningCareerStep1–Getexperienceandvolunteeryourtimeindifferenteventservices.Therearesomanyaspectsofeventsincluding,workingforagraduationevent,asportscompetition,volunteeringfornonprofits,andworkingforanestablishedeventplanner.Yourlong-termsuccessineventplanningwillbebasedontheexperienceyouhad.Makesureyouhavesomesolidskillsin:VerbalandwrittencommunicationsOrganizationandtimemanagementNegotiationandbudgetmanagementCreativity,marketing,publicrelationsandmoreStep2–Moveintoapositionwithsomeresponsibility.Insteadofjustvolunteering,becomethefundraisingchairforanonprofit,becomeacateringmanager,ortakeonalead-planningroleataneventplanningcompany.Step3–Areyoufamiliarwiththesaying,“it’snotwhatyouknow,butwhoyouknow”?Ineventplanning,networkingiskey!Whereveryougo,collectcontactinformationforthepeopleyoumeet.Step4–Createaneventalbum.Showcaseyourworkwithphotos,booklets,andinvitationsoftheeventsyou’veworkedon.Organizeeachpieceinabooktoeasilypresentyourexperienceandeventstories.Mostpeoplearevisualsopaintthepictureforthem!Step5–Whileyou’regainingvaluableeventplanningexperience,youcanalsobecomeacertifiedeventplanner.Joinsometrainingandtrytogetplannercertificationfromsomeinstitutions.It’salsohelpfultokeepupwithindustrytrendsandestablishcontactswithintheindustry.1.Youcanplanasuccesseventifyouhaveexperience.2.Youwillmoveintoapositionwithsomeresponsibilityonlythroughvolunteering.3.Networkingisthekeytoeventplanning.4.Createaneventalbummeanstakingphotosintheevent.5.Youcanbecomeacertifiedeventplanneraswellwhenyougainvaluableeventplanningexperience.
【答案】：请联系在线客服,或加微信好友
We should keep in mind the feedback is very helpful for planning future meetings and events.
A. what
B. that
C. when
【答案】：请联系在线客服,或加微信好友
At the end of the day, you want all attendees _____ your event to remember this key message that you’ve spent a long time reinforcing.
A. leave
B. to leave
C. leaving
【答案】：请联系在线客服,或加微信好友
Let’s ______ our plan.
A. start
B. started
C. starting
【答案】：请联系在线客服,或加微信好友
— Our company is doing a customer service questionnaire .May I take you a moment?
— .
A. It doesn’t matter
B. By all means
C. I have no idea
【答案】：请联系在线客服,或加微信好友
— Thank you very much for answering our questions. It really helps our market research a lot.
— ________________
A. I am sorry to hear that.
B. It’s my pleasure.
C. I don’t think so.
【答案】：请联系在线客服,或加微信好友
— ?
—Twice a week.
A. How often do you use our company’s product
B. When did you buy our products
C. What did you buy in our company
【答案】：请联系在线客服,或加微信好友
Our company will _____the customers’ suggestions.
A. respond
B. responding to
C. respond to
【答案】：请联系在线客服,或加微信好友
____ face-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.
A. Compared to
B. Comparing
C. Compare
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。ThequalitiesofagoodquestionnaireItshouldbenotedthatonedoesnotstartbyquestions.Firstly.wehavetodecide’whatarethethingsoneneedstoknowfromtherespondentinordertomeetthesurvey’sobjectives?’，weshoulddecidethetargetrespondents.Attheoutset,theresearchermustdefinethepopulationaboutwhichhe/shewishestogeneralisefromthesampledatatobecollected.Thirdly,wehavetodecidethequestioncontents.openingquestionsshouldbegeneralandeasytoanswersothattherespondentshavethepatiencetofinishnext.andthenwecanoffersomespecificquestionsgetmoredatafromtherespondents..wecouldn’tignorethephysicalappearanceofourquestionnaires.Ifourquestionnaireslooklikeamess.Peoplewouldnotbewillingtousanswerourquestions….
【答案】：请联系在线客服,或加微信好友
— What’s your view on our questionnaire?
— ________________
A. I’d like to go there.
B. With my pleasure.
C. First of all .We’d better change our question order.
【答案】：请联系在线客服,或加微信好友
The quality of questionnaire will_____how much information we know from our customers.
A. effect
B. affect
C. affections
【答案】：请联系在线客服,或加微信好友
Questionnaires are easy to ____.
A. analyzed
B. analyze
C. be analyzed
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Inaword,takingthetimetodevelopawell-designedandparticipant-friendlyquestionnairewillgiveyouusefuldatathatcanhelpyoumaketherightdecisions.A.总之，花时间去制作一份精心设计和参与者友好的调查问卷将为你提供有用的数据来帮助你做出正确的决定。B.一个词概括，用心去制作一份设计和参与者友好的调查问卷将可以为你带来有用的数据来帮助你决定很多事情。C.不管怎样，一个好的设计可以给你带来有用的数据从而帮助你。2.Anewfoodmarketwillbebuiltinourcommunitynextmonth.A.下个月我们社会就已经建了一个新的食物市场。B.我们社区正在建一个新的菜市场。C.下个月我们社区将新建一个菜市场。3.Ithinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.A.我认为我们更需要为学生们创造更多的工作机会。B.我认为我们将来要给学生们更多机会。C.我认为我们已经给了学生们更多的工作机会。4.Incontrasttoothercountries,theU.Shasnonationalcollegeentranceexam.A.对比其他国家而言，美国没有国家考试。B.与其他国家相比，美国没有大学入学考试。C.相比较其他国家，美国大学没有考试。5.Onthelastdayoftheoldyear,thereisafamilydinner.A.在老年人的最后日子，通常有一顿家庭餐。B.在即将过去的一年的最后一天，会有一次家庭聚餐。C.在过去的日子里，经常有家庭聚餐。
【答案】：请联系在线客服,或加微信好友
— Would you mind filling the questionnaire for me?
— ________________
A. No problem. Just give me your questionnaire.
B. Sorry,I can’t go there.
C. I really appreciate that.
【答案】：请联系在线客服,或加微信好友
You need to _____ those questionnaire papers for your company.
A. hand out
B. hand in
C. hand on
【答案】：请联系在线客服,或加微信好友
Where are you used to____ vegetables?
A. buy
B. bought
C. buying
【答案】：请联系在线客服,或加微信好友
Customers ______ refuse to filling the questionnaire are not permitted to buy the product.
A. what
B. which
C. Who
【答案】：请联系在线客服,或加微信好友
Questionnaires are not suitable_____some people.
A. in
B. for
C. with
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Questionnairescanbeasimplewaytogettoknowyouraudience’sopinions.Thoughitiseasytowriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.Luckily,gooddesignskillscanbelearnedinashorttime.KeepyourquestionnairesimpleandvisuallyattractiveKeepyourquestionnaireshortandsimple.Ashortandsimplequestionnaireismorelikelytobecompletedandreturned.Itisalsoimportanttomakeyourquestionnaireasattractiveaspossible.Youshouldkeepthefollowingdesignelementsinmind:Text:Chooseafontstylethatiseasytoread,andmakesurethefontsizeislargeenoughforyourrespondentstoread.Paragraphs:Longparagraphscanbedauntingforreaders,sotrytokeepyourblocksoftexttoahandfuloflines.Whitespace:Ensurethatthereisspacebetweenquestionsandsectionsanddon’tmakemarginstoosmall.KeepquestionsbriefandeasytounderstandBebriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.Briefquestionsthatusesimplelanguageareeasytoreadandunderstand,sotheparticipantswon’tfinditdifficulttofillinthequestionnaire.MakesurequestionsareintherightorderYoushouldstartyourquestionnairewithgeneralquestionsandthenmovetospecificones.Trytoavoidjumpingbackandforthbetweengeneralandspecificquestions.Useopen-endedquestionsproperlyOpen-endedquestionsmeanrespondentscananswerfreelyusingtheirownwords.Theycanprovidemoredetailedinformation,buttheytakemoretimeandefforttoanswerandcanbemoredifficulttoanalyze.Youshouldnotusetoomanyopen-endedquestionsinonequestionnaire.Inaword,takingthetimetodevelopawell-designedandparticipant-friendlyquestionnairewillgiveyouusefuldatathatcanhelpyoumaketherightdecisions.1.Thequestionnairecontainsfollowingelementsexcept?A.Test.B.Paragraph.C.Address2.Inordertokeepyourquestionnairevisuallyattractive,youshouldA.Choosedifferentfontstylesinaquestionnaire.B.Writelongparagraphsinsteadofshortones.C.Leaveenoughspacebetweenquestionsandsections.3.Youshouldstartyourquestionnairewith_______questionsandthenmoveto_______ones.A.general,specificB.specific,generalC.short,long4.Whatcouldbethebesttitleforthispassage?A.DesigninganEffectiveQuestionnaire.B.Questionnaireisthebestwaytocollectdatafrommanypeople.C.Questionnairebenefitsourlife.5.WhichofthefollowingstatementsisNOTcorrect?A.Questionnairedesignskillscanbelearnedinashorttime.B.Open-endedquestionscannotprovidemoredetailedinformation,soyou’dbetternotusetoomanyopen-endedquestionsinonequestionnaire.C.It’sworthtakingthetimetodevelopawell-designedandparticipant-friendlyquestionnaire.
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Questionnaires:Advantages&DisadvantagesEverycoinhastwosidesandquestionnairesarenodifferent.Withquestionnaires,theadvantagesoutweighthedisadvantages.AdvantagesofQuestionnairesComparedtoface-to-faceinterviews,questionnairesarecheaperforcollectingdatafromalargenumberofrespondents.Also,questionnairesareeasytoanalyze,andcomputersoftwarecaneasilycompletedataentryandmaketablesfornearlyallsurveys.Questionnairesarefamiliartomostpeopleasnearlyeveryonehashadsomeexperiencecompletingone.Questionnairesreducebiaswhentherearenocluestoaffecttherespondents.DisadvantagesofQuestionnairesOnemaindisadvantageofquestionnairesisthepossibilityoflowresponserateswhichreducesourconfidenceintheresults.Anotherdisadvantageistheyprovidelittleflexibilityfortherespondents.What’smore,manytimestherespondentisnotthesamepersonyousentthequestionnaireto.Finally,questionnairesarenotsuitableforsomepeople.Forexample,asurveytoagroupofpoorlyeducatedpeoplemightnotworkbecauseofreadingproblems.1.Theadvantagesofquestionnairearemorethandisadvantages.2.Questionnaireisthecheapestwayforcollectingdatafromrespondents.3.Questionnaireshavetheadvantageofbeinganalyzedeasilythroughthecomputersoftware.4.Questionnaireissuitableforeveryone.5.Therespondentisusuallythesamepersonyousentthequestionnaireto.
【答案】：请联系在线客服,或加微信好友
The Jiahe Community Service Center is about to ______ service for residents.
A. provided
B. provide
C. providing
【答案】：请联系在线客服,或加微信好友
I’d like to_______ that the staff member who served me didn’t really seem to know what he was doing.
A. point out
B. point at
C. point in
【答案】：请联系在线客服,或加微信好友
— What do you think of your mother’s advice?
— .
A. It doesn’t fit us, actually
B. No, I don’t believe it
C. I don’t believe in her
【答案】：请联系在线客服,或加微信好友
— This jacket is so good. ?
— It’s 200 yuan. I can give you special 20% discount on it.
A. Is it expensive
B. How much is it
C. What color is it
【答案】：请联系在线客服,或加微信好友
— I am sorry. Now what were we talking about?
— .
A. Never mind
B. I don’t remember, either
C. You were saying that you used to be a teacher
【答案】：请联系在线客服,或加微信好友
The music like the singing of a bird.
A. hears
B. listens
C. sounds
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Everyonewantstohealthyandhappy.Whenillnessdoescome,thewholefamilyis.Manyadjustments（调整）havetobemadethefamilyroutine（日常工作）needn’tbedisturbedcompletely.Oftenitcanberearrangedwithhomedutiessimplifiedtosavetimeandenergythusreducingonthefamily.Thereasonableresponsibilityforgivingnursingcareisusuallybyoneperson,frequentlythemother.,inorderthatshemayhavesomemuchneededrestoronthecontraryothermembersofthefamilyshouldlearnhowtohelpwhensicknessoccurs.
【答案】：请联系在线客服,或加微信好友
— How do you like living in Beijing?
— .
A. It’s different from living in America
B. I have no idea
C. I love it. Beijing is such a beautiful city
【答案】：请联系在线客服,或加微信好友
— Can you stay here longer?
— , but I have to be back tomorrow.
A. I’d love to
B. No, thank you
C. I’m afraid not
【答案】：请联系在线客服,或加微信好友
They have learned about ______ in recent years.
A. several hundreds English words
B. hundreds of English words
C. hundred of English words
【答案】：请联系在线客服,或加微信好友
You’d better have your hair _____ before going to your friend’s wedding.
A. cutting
B. cut
C. to cut
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Amanandhiswifehadasmallrestaurantnearastation.A.一个男人和他的妻子在靠近车站的小饭馆里吃饭。B.一个男人和他的妻子有一个车站饭馆。C.一个男人和他的妻子在靠近车站的地方开了家小饭馆。2.Onthelastdayoftheoldyear,thereisafamilydinner.A.在老年人的最后日子，通常有一顿家庭餐。B.在即将过去的一年的最后一天，会有一次家庭聚餐。C.在过去的日子里，经常有家庭聚餐。3.Afewminuteslaterthedoctorcameoutofhisroomforthethirdtime.A.几分钟后，医生第三次从他的房间走出来。B.医生在迟到的几分钟后，终于从他的房间走出来为了第三名。C.几分钟后，医生来到他的房间第三次。4.Youcanseemanyinterestingthingsonyourway.A.你能看见许多有趣的东西在你回家的路上。B.一路上你能看见许多有趣的事情。C.你能看见许多好玩的东西在车上。5.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.A.对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。B.对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。C.对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持。
【答案】：请联系在线客服,或加微信好友
I have coffee breakfast time.
A. at
B. in
C. on
【答案】：请联系在线客服,或加微信好友
— Did the medicine make you feel better?
— No. The more , I feel.
A. medicine I take; and the worse
B. medicine I take; the worse
C. I take medicine; worse
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Xiaoyan,Ithoughtyou’dliketoknowwhathashappenedtoyourreportaboutimprovingthewebsite.LastweekIhadameetingwiththedesigners.IgavethemacopyofyourreportandItoldthemthatweneededtohavethewebsiteredesigned.–I’vehadthefirstpagesimplified.–Ihaveaskedthemtomaketheiconslarge.–Thecoloursarenowdifferenttoo.–Therearemorefunctions,asyousuggested,sothatcustomerswillbeabletotransferfundstoanaccountinanotherbank.I’mgoingtomakeapresentationaboutthesechangesattheParis,conferenceandwouldliketotalktoyouaboutthat.TherearesomethingsIcandomyself,butIwouldlikeyourhelpwithsometechnicalaspects.Imustgetsomeslidesmadetoo,andwouldlikeyouropinionaboutthem.HaveyougottimeforacoffeeoneitherWednesdayorThursdaymorning?David1.Davidhadameetingwiththedesignersyesterday.2.Davidhadmadetheiconslarger.3.Thespeedofaccesshasbeenmadequicker.4.DavidisgoingtomakeapresentationinParis.5.DavidwouldlikesomehelpfromXiaoyan.
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Marybeganplayingtheviolinwhenshewasonlysix.Herfathercameacrossareallyoldinstrumentathisaunt’shouse,andhebroughtitbackhomewithhim.Maryloveditandimmediatelytriedtoplayit.Afterafewmonthsshebegantohavelessons.Shegotonverywellwiththeviolin.Whenshewasabouteleven,shereallyneededabetterviolin.Onedayshetookpartinaconcert,andamanwentuptoherparentsandtalkedtothemabouther.Hesaidthatshehadrealtalentandpointedoutthatsheneededabetterviolin.Whenhefoundoutthattheycouldn’taffordone,heofferedtobuyoneforher.Later,whenshewasabout16,shesetupherowngroup.Shenameditafterthemanwhogavehertheviolin—-shecalledittheErioSound.1.Mary’sfather.A.boughttheviolinfromashopB.borrowedtheviolinfromafriendC.gottheviolinfromhisaunt2.Marybegantoneedabetterviolinwhenshewasabout.A.10B.11C.123.ThemanattheconcerttoldMary’sparentsthat.A.shehadrealtalentB.hervoicewasverygoodC.Sheneededabetterteacher4.Marywhenshewas16.A.graduatedB.setupherowngroupC.hadanewviolin5.EricSoundwasthenameof.A.Mary’sviolinB.Mary’smusicgroupC.Mary’sfriend
【答案】：请联系在线客服,或加微信好友
I didn’t do ______ last week.
A. nothing
B. something
C. anything
【答案】：请联系在线客服,或加微信好友
I would rather ______ two weeks earlier.
A. you should come here
B. you came here
C. you had come here
【答案】：请联系在线客服,或加微信好友
Her article is ____ in her class.
A. better
B. well
C. the best
【答案】：请联系在线客服,或加微信好友
I like cooking for my friends in free time.
A. me
B. my
C. mine
【答案】：请联系在线客服,或加微信好友
Look! __________.
A. Here are the bus comes
B. Here comes the bus
C. The bus here come
【答案】：请联系在线客服,或加微信好友
—Why do you look unhappy. What’s the matter?
— .
A. I’m satisfied with the good performance of the radio I’ve just bought.
B. I’m glad to have bought this radio at such a price.
C. I’m rather disappointed with the poor quality of the radio I’ve just bought.
【答案】：请联系在线客服,或加微信好友
— ?
—That’s great!
A. What are you going to eat at the Mexican restaurant
B. When are you going to dinner at the Mexican restaurant
C. How about going to dinner at the Mexican restaurant tonight
【答案】：请联系在线客服,或加微信好友
—Customer: We have ordered for almost one hour. Why is it so hard to get our dishes ready in your restaurant?
—Waiter:
A. I’m really sorry about that.
B. I don’t think it’s hard.
C. You’ll get it next time.
【答案】：请联系在线客服,或加微信好友
We feel with the inconvenience the service center brought us.
A. disappointed
B. worried
C. surprised
【答案】：请联系在线客服,或加微信好友
The more information you can get, in your field.
A. the more competitive will you be
B. you will be the more competitive
C. the more competitive you will be
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Feedbackfromyourcustomersisveryimportant.Themoreinformationyouhavefromthem,themorecompetitiveyouwillbeinyourfield.Thefollowingtechniqueswillhelpyouknowwhatthecustomersthinkofyourbusiness.1.Askyourcustomersdirectlyandcatertotheirwishes.Thisisthesimplestwaytofindoutwhatpeoplewantfromyourserviceorproduct.Whenhotelcustomersareaskedwhattheywantfortheirbreakfastandthenthehotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequitedifferent.2.Beacustomeryourselfandfindoutwhatyourcustomersexperiencewhentheyuseyourservice.Thisisoneofthemostobviousbutunderusedwaysforgettingfeedback.Forexample,youcanactasoneofthecustomersinawheelchair,andseehowyou’retreated.3.Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.4.Usequestionnairesandsurveys.Thisisoneofthemostwell-establishedfeedbacktechniques.Whenwell-conducted,theyusuallyworkwell.5.Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.Theircommunicationwiththecustomerswillbecomeimportantinformationforimprovingcustomercare.Youmaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,you’rewastingyourtime.Implementone,two,threeoralloftheabovetechniques,andyourserviceandproductwillimproveovernight.1.Hotelcustomersandhotelstaffthinkthesameaboutbreakfast.2.Agoodorbadexperienceofacustomerinawheelchairinyourshopshowswhetheryourserviceisgoodornot.3.It’snotnecessarytoknowaboutthecustomers’needsandpreferences.4.Questionnairesareusefulingettingfeedbackfromcustomers.5.Front-linestaffhavenothingtodowithimprovingcustomerservice.
【答案】：请联系在线客服,或加微信好友
—Hello, is that service center? The elevator of our apartment doesn’t work.
—
A. Oh, I don’t know what’s wrong with it.
B. Sorry, I’ll have it checked out at once.
C. Ok, I see.
【答案】：请联系在线客服,或加微信好友
—
— Neither do I. Look at our community, it is such a mess.
A. Our service center don’t offer much help for us.
B. I really don’t think our service center is satisfying.
C. I’m slightly satisfied with our service center.
【答案】：请联系在线客服,或加微信好友
We it very much that you’ve come to give us a timely ride. Otherwise we would miss the train.
A. appreciate
B. expect
C. promise
【答案】：请联系在线客服,或加微信好友
I don’t know . I just arrived here two minutes ago.
A. what’s going on
B. how is going on
C. who is going on
【答案】：请联系在线客服,或加微信好友
Our workers have been checking the heating system since you called us. I you it will perform well soon.
A. argue
B. affect
C. assure
【答案】：请联系在线客服,或加微信好友
It is only by agreeing with their view point and that you will resolve the situation and send the customer away happy.
A. suggesting a possible solution
B. suggest a possible solution
C. suggested a possible solution
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Imaginethissituation:youhaveboughtafaultyitemfromashopandyoutakebacktocomplain.Yougodirectlytotheshopassistantandtellthemyourproblem.Theysaytheycannothelpyou,makesyouangrier,tothepointperhapswhereyoustartinsultingthepoorshopassistant.RESULT:Thiswilldoyouno,likegettinganycompensation,orevenarefund.Ifyougodirectlytothefirstpersonyouseewithintheorganizationyouarecomplainingabout,youmaybewastingyourtimetheymaybepowerlesstotakeanyactionorprovideyouasolution.Sotheimportantlessontobelearntistomakesurefirstlythatyouarespeakingtotherelevantperson,theonewhohastheauthoritytomakedecisions.
【答案】：请联系在线客服,或加微信好友
The heating system of our apartment broke down so I made a ______ call to the community service center.
A. discussion
B. complaint
C. praise
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.A.焦点小组是顾客的代表，他们的工作是把你的需求和喜好提供给顾客。B.焦点小组是顾客的代表，他们的工作是给顾客提供需求和喜好。C.焦点小组是顾客的代表，他们的工作是给你提供他们的需求和喜好。2.Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.A.愤怒的顾客往往会把员工当做他们发泄不满和抱怨的目标。B.愤怒的顾客计划把对员工的不满和抱怨当做目标。C.愤怒的顾客趋向于把员工的不满和抱怨当成目标。3.Youwilldoeverythingwithinyourpowertotryandresolvethesituation.A.你会在权利范围内尽一切努力解决问题。B.你会在意志范围内尽一切努力解决问题。C.你会在力量范围内尽一切努力解决问题。4.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.A.对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。B.对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。C.对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持。5.Tocommunicatepreciselywhatyouwanttosay,youhavetofrequentlyneedtodefinekeywords.A.要简明扼要地表达本意，就必须不断定义关键词。B.只要定义频繁出现的关键词就能准确传达本意。C.要准确表达你的本意，就必须不断定义关键词。
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.Ifthishappenstoyou,youshouldrememberthattheyareactuallyexpressingtheirdissatisfactionaboutthecompanyandnotaboutyouasanindividual.Butifyouwishtobesuccessfulinanybusiness,thenyouhavetolearnhowtohandleangrycustomers.Listedbelowareafewguidelinestohelpyoudevelopyourownpersonalstrategyfordealingwithangrycustomers:Neverargueback.Youmuststaycalmandaimtosatisfythecustomereveninthemostdifficultsituations.Itisonlybyagreeingwiththeirviewpointandsuggestingapossiblesolutionthatyouwillresolvethesituationandsendthecustomerawayhappy.Useyourearsmorethanyourmouth.Makesureyoulistenmorethanyouspeak.Bylisteningcarefully,youwillbeabletounderstandwhythecustomeriscomplaining,sothatsatisfactorystepscanbetaken.Showthatyoucare:Useeveryopportunitytoexpressyourapologyandunderstanding.Youhavetoshowthatyouwilldoeverythingwithinyourpowertotryandresolvethesituation.Thisexhibitionofyourconcernwillwinthecustomerover.Therewillbeasignificantchangeintheirbehaviour.Controlyourangerandbepatient.Learntorelaxandcalmyourself.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.Theaboveguidelinesareveryusefulineverysituationinlifeandyoucansuccessfullytacklehostilecircumstancesbyfollowingthem.Ifyoufollowtheabovetips,youareonyourwaytosucceedinginyourcareer.1.Atwhomdoangrycustomerstendtoaimtheirdissatisfactionandcomplaints?A.staffmembersB.companymanagersC.thosewhoaccompanythem2.Whenacustomershoutsrudelyatyou,youshould.A.arguebackandprotectyourselfB.keepquietandleavethecustomeraloneC.keepcalmandlistencarefullytothecustomer3.Theunderlinedsentence“Useyourearsmorethanyourmouth”means.A.Yourmouthisnotmoreimportantforyouthanyourears.B.Youshouldlistenmorethanyouspeak.C.Youshouldtalkmorethanyoulisten.4.Whendealingwithanangrycustomer,whichisNOTtherightattitude?A.Beconcerned.B.Bepatient.C.Beamused.5.Whichofthefollowingstatementsistrueaccordingtothepassage?A.Whenthecustomerscomplain,youneedn’tlistencarefully.B.Youneedn’tsaysorrytothoseangrycustomers.C.Youshouldrelaxyourselfandtrytounderstandtheangrycustomers.
【答案】：请联系在线客服,或加微信好友
We are under ______ to finish the task within such limited time.
A. line
B. pressure
C. expectation
【答案】：请联系在线客服,或加微信好友
They since last night. They are about to finish the work.
A. are cleaning the system
B. have been cleaning the system
C. had cleaned the system
【答案】：请联系在线客服,或加微信好友
They promised the car for us.
A. repairing
B. repaired
C. to repaired
【答案】：请联系在线客服,或加微信好友
—How did your talk with the community resident go?
—________ He seemed to accept my explanation，but he didn’t sign his name here .
A. Perfect!
B. I’m not sure.
C. That’s right.
【答案】：请联系在线客服,或加微信好友
—Good morning, Sunshine Community Center! May I help you?
— .
A. I’d like to book one air ticket
B. I’m glad to introduce myself to you
C. I need a plumber to repair the water pipe in my kitchen
【答案】：请联系在线客服,或加微信好友
—Would you mind answering some questions about your annual report?
— ________.
A. Yes, with great pleasure
B. No, I’m afraid I can’t make it
C. No, as long as it doesn’t take long
【答案】：请联系在线客服,或加微信好友
The new year is just _________.
A. in corner
B. around the corner
C. outside the corner
【答案】：请联系在线客服,或加微信好友
_____ the fog, we should have reached the annual meeting site on time.
A. Because of
B. In spite of
C. But for
【答案】：请联系在线客服,或加微信好友
题干二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。1.Ingeneral,we’vemadesomeprogressthisyearinimprovingcommunityservices.A.总的说来，今年我们已经在改善社区服务方面取得了一些进展。B.一般情况下，我们今年将在改善社区服务方面取得一些进展。C.总的说来，今年我们在提高社区服务质量方面取得了一些进展。2.Asageneralrule,itisbettertofocusonthecontentofapresentationasameansofattractingyouraudience’sattention.A.一般来说，它最好将重心放在讲解的内容上，使之成为吸引观众注意力的方式。B.一般的规则是，它最好集中在礼物的内容上，这比吸引观众的注意力更好。C.一般而言，最好把重点放在讲解的内容上，借此来吸引观众的注意。3.Weshouldpresentdataintablesorchartssothatthereportmaynotbeboringwithfactsalone.A.我们应该用表格或图表来呈现数据以便报告不因为仅有事实而枯燥乏味。B.我们应该用表格或图表来表示数据，因此，报告就不会因为仅有事实而枯燥乏味。C.我们应该用表格或图表来呈现数据以便报告不厌烦仅有事实。4.Tocommunicatepreciselywhatyouwanttosay,youhavetofrequentlyneedtodefinekeywords.A.要简明扼要地表达本意，就必须不断定义关键词。B.只要定义频繁出现的关键词就能准确传达本意。C.要准确表达你的本意，就必须不断定义关键词。5.Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.A.一个真实的朋友就是能伸出他的手触碰你心灵的人。B.一个真实的朋友就是能伸出他的手理解你心灵的人。C.真正的朋友是一个可以援手帮助并感动你心扉的人。
【答案】：请联系在线客服,或加微信好友
— ?
— It costs us ten thousand dollars.
A. How many does the printing of the annual report cost
B. What does the printing of the annual report make
C. How much does the printing of the annual report cost
【答案】：请联系在线客服,或加微信好友
— ?
—It will take at least two weeks.
A. How soon will you finish our annual report
B. When will you finish our annual report
C. How long have you finished our annual report
【答案】：请联系在线客服,或加微信好友
I’m confident in these as long as we ________ the needs of the community residents and improve our service quality.
A. keep an eye on
B. keep an eye at
C. keep eyes on
【答案】：请联系在线客服,或加微信好友
If I _____ you, I _____ more attention to the independent auditors’ report and financial statements in the annual report.
A. was; shall pay
B. am; will pay
C. were; would pay
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Ifyoutakethefollowingsteps,youcanmakeasatisfactoryannualreport.Andyourbossandothersupporterswillbeimpressed.Definingyouraccomplishments.Whatdifferencedidyoumake?Whathaschangedinyourcommunityorfieldbecauseofyourworkoverthepastyear?Takeallofyouractivitiesoverthelast12monthsanddividethemintothreetofivemajoraccomplishments.Lessismore:Beselective.Ifyouincludeeverything,theannualreportbecomesclutteredwithinformation.Youshouldthinkaboutwhatyouwanttofocuson,andthenselectstatisticstorepresentthatandhighlightkeyachievementswithphotos,orcasestudies,etc.Addingvisualsandcharts:Visualsandchartscanreducetheneedfortextsanddetails.Andtheywillmakethereportmoreattractive.It’sgreatifyouproduceafull-colorpublicationwithlotsofnicephotography.Ofcourse,itwilldependonyourresources.Astrongcalltoaction:Astrongcalltoactionattheendofyourreportwillimpressthereadersdeeply.Makeitclearwhatyou’dlikeyourreaderstodooncethey’vereadit.1.Doyouhavetogatheralltheinformationsinceyouenteredthecompanybeforewritingtheannualreport?A.Yes.B.No.C.Notgiven.2.Isitreasonabletoincludeeverythingofthecompanyinordertomaketheannualreportinformative?A.Yes.B.No.C.Notgiven.3.Whatdoestheunderlinedphrase“Lessismore”mean?A.Usingfewerwords,makingfewerparts,andsoon,issimpler,andmoreefficientthantheopposite.B.Thefewer,thebetter.C.Themore,thebetter.4.WhichisNOTTUREforthefunctionsofthevisualsandcharts?A.Theycanreducetheneedfortextsanddetails.B.Theycanmakethereportmoreattractive.C.Theycanmakethereporthardertobeunderstood.5.Howmanystepsshouldyoutaketomakeyourreportimpressive?A.FiveB.ThreeC.Four
【答案】：请联系在线客服,或加微信好友
When stating problems, we can make a _____ with those from last year.
A. comparing
B. compare
C. comparison
【答案】：请联系在线客服,或加微信好友
People ______ find useful information from the annual report.
A. had to
B. dared
C. could
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Anannualreportofacompanyprovidesinformationaboutitsbusinessperformanceforcertainpeople.Thesepeopleincludetheinvestors,potentialinvestorsandotherstakeholders.Fromthereport,peoplecanunderstandthecompany’sbusinessscope,recentsituationandfuturedevelopment.Themainpartsofanannualreportusuallyincludechairman’sletter,financialstatementsandoperationanalysis.●Chairman’sLetterUsually,anannualreportshouldcontainaletterfromthechairman.Thelettershouldprovidedetailsaboutthesuccessesandthechallengesofthepastyear.Itshouldalsoincludethefutureoutlookforthecompany.●OperationAnalysisTheoperationanalysisisanoverviewofthebusinessinthepastyear.Itusuallyincludesnewhiresandnewproductintroductions.Atthesametime,itwillintroducebusinessacquisitionsandotherimportantissues.●FinancialStatementsThefinancialstatementsareveryimportantforanannualreport.Peoplecanknowthecompany’sperformanceinthepastfromthestatements.Itusuallyconsistsofthefollowingthreeaspects.Thefirstoneistheprofitandlossstatement.Thesecondoneisthebalancesheet.Andthethirdoneisthecashflowstatement.1.Anannualreportofacompanyprovidessomeinformationaboutitsbusinessperformanceforcertainpeople.2.Peoplecanknoweverythingofthecompanyfromtheannualreport.3.Anannualreportusuallyincludeschairman’sletter,financialstatementsandoperationanalysis.4.Achairman’slettershouldincludethestrategicdirectionmovingforward.5.Thispassageismainlyaboutthemainpartsofanannualreport.
【答案】：请联系在线客服,或加微信好友
When reading the annual report, we should look out ______ the areas where the company did not comply with the regulations.
A. at
B. for
C. on
【答案】：请联系在线客服,或加微信好友
题干二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。Anannualreportprovidesinformationaboutanorganization.Peoplereadannualreportsindifferentways.Someeventostartatthebackandworktheirwaytothebeginning.Itmakesdifferencehowyoureadthemaslongasyougettheessentialpointsofthebusinessanditsfinancialcondition.However,thereisagoodwaytosolvethesereportsthatismostefficientandmosteffective.Youcan’tpossiblygoanyfurtherinyourresearchknowingwhatthecompanydoes!Howcanyouinsurethatyouhaveunderstoodthereport?Justaskyourselfifyouunderstandwhatthecompanydoesandwhoitscustomersare.
【答案】：请联系在线客服,或加微信好友
The investor should be aware of the limitations of the financial statement analysis ____ the annual report.
A. based on
B. basing on
C. base on
【答案】：请联系在线客服,或加微信好友
Under no circumstance _____ to tell lies to the public.
A. the companies are allowed
B. are the companies allowed
C. the companies will allow
D. will the companies allow
【答案】：请联系在线客服,或加微信好友
We have to ______ our annual work report to the manager next week.
A. hand in
B. hand out
C. hands up
【答案】：请联系在线客服,或加微信好友
