第一大题 交际用语（单选题） 共5题 共10分
1.
– How did your meeting go yesterday?
– _____________________. It was really frustrating actually.
答案：A.Not so good
2.
– The trip ought not to take more than an hour.
-_____________________. It is at least two hours.
答案：B.You must be joking
3.
– This is a really lively party. There is a great atmosphere, isn’t there?
– _____________________. The hosts know how to host a party.
答案：B.Yes, indeed
4.
– _____________________?
– She is a data analyst in a software company.
答案：C.What is your aunt?
5.
– Could I borrow your iPad for a few hours?
-_____________________. Enjoy your time.
答案：B.Sure, here you are
第二大题 词汇与结构（单选题） 共15题 共30分
6.
I think the primary _____ factor is there’s been so much absence lately.
答案：A.contributing
7.
The director says to me, “____ argue with customers.”
答案：C.Don’t
8.
It’s about a successful businessman’s management experience, ______?
答案：C.isn’t it
9.They depend on each other to survive. In other words, they are _____ for survival.
答案：B.interdependent
10.
An effective leader sets the tone for the team, encourages a positive workplace culture, and is able to ____ cultural change.
答案：A.bring about
11.
______ his anger the employees called him Mr. Thunder, but they loved him.
答案：A.Due to
12.
Keep a _____ attitude and don’t let yourself drown in uncertainty.
答案：B.positive
13.
By the end of the year, the sales plan for the next year______.
答案：B.will have been made
14.
______ the inverse happens, there will be a surplus of stocks and overstaffing.
答案：C.If
15.
________ the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it?
答案：A.At the end of
16.
_______ you don’t complete tasks, you won’t get promoted.
答案：B.If
17.Self-esteem needs might include the ______ from a workplace.
答案：C.rewards
18.
What can we _____ him?
答案：B.expect from
19.
To reduce the _____ loss during the change, we must make sure we have the necessary skills.
答案：A.productivity
20.
Employees have _____ to all company information, adding a sense of trust, and employees and leaders work together to solve problems.
答案：C.access
第三大题 阅读理解（单选题） 共1题 共20分
Organizational Culture and Its Functions
Just as individuals have personalities, so, too, do organizations. Individuals have relatively enduring and stable traits that help us predict their attitudes and behaviors. Organizations, like people, can be characterized as, for example, rigid, friendly, warm, innovative, or conservative. These traits, in turn can be used to predict attitudes and behaviors of the people within these organizations.
The culture of any organization, although it may be hard to measure precisely, nevertheless exists and is generally recognized by its employees. Organizations have cultures that govern how members behave. Organizational culture refers to a system of shared meaning held by members that distinguishes the organization from other organizations. It is a set of key characteristics that the organization values. There are seven primary characteristics that capture the essence of an organization’s culture. They are: innovation and risk taking, attention to details, outcome orientation people orientation, team orientation, aggressiveness, and stability.
Culture performs a number of functions within an organization. First, it creates distinctions between one organization and others. Second, it conveys a sense of identity for organization members. Third, culture facilitates the generation of commitment to something larger than one’s individual self-interest. Fourth, it enhances the stability of the social system. Finally, culture serves as a sensemaking and control mechanism that guides and shapes the attitudes and behaviors of employees.
The role of culture in influencing employee behaviors appears to be increasingly important in today’s workplace. Who receives a job offer to join the organization, who is appraised as a high performer, and who gets a promotion are strongly influenced by the individual-organization “fit”.
21.
How many characteristics does an organization’s culture primarily contain?
答案：7.
22.
How many functions does the culture perform within an organization?
答案：5.
23.
What does the word “fit” in the last paragraph mean?
答案：Match.
24.
What is the first function of organizational culture?
答案：To distinguish one organization from another.
25.
What is the third function of organizational culture?
答案：To help make employees more committed to the organization.
第四大题 阅读理解（判断题） 共1题 共20分
When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
I’m not averse to retreats, planning sessions, seminars, and team building activities – in fact I lead them – but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
• Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
• Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own – the problem is not usually their personalities; instead, it is often the fact that the team members haven’t agreed on how they will deliver a product or service, or the steps required to get something done.
• Build fun and shared occasions into the organization’s agenda – hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking, or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
• Use ice breakers and teamwork exercises at meetings – these help team members get to know each other, share details about each other’s lives, and have a laugh together.
• Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same t-shirt or hat, putting team member names in a draw for company merchandise, and gift certificates. The only thing limiting you is your imagination.
If you do the types of teamwork building listed above, you’ll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible – together.
26.
Team building event is traditionally related to playing games at the resort.
答案：T
27.
The author claims that playing games together is as important as forming teams to solve real work issues and improve real work processes for team building.
答案：F
28.
“Retreat” in the first paragraph means withdrawal of troops after a defeat.
答案：F
29.
Ice breaking motivates team members to compete with each other.
答案：F
30.
A good teamwork culture enables individuals to make more efforts together.
答案：T
第五大题 写作（问答题） 共1题 共20分
31.
Write a composition of at least 100 words on the topic of Effective Communication. Your writing should include the following:
(1) The importance of effective communication.
(2) How to communicate with people effectively.
答案：
Effective Communication: The Bridge to Understanding
Effective communication is vital in personal and professional life. In families, it builds trust and resolves conflicts; in workplaces, it aligns teams and boosts productivity. Socially, it bridges cultural gaps, fostering empathy.
To communicate effectively, practice active listening—give full attention and respond thoughtfully. Speak clearly, using simple language and logical structure. Show empathy by understanding others’ perspectives. Ensure nonverbal cues like body language and tone match your words.
Effective communication is about connection. Valuing it and using these strategies strengthens relationships and creates harmony.
